In the world of online lottery games, Little Draw has made a name for itself. With its unique system and amazing prizes, it has attracted a wide range of participants, not only from the UAE but all around the globe. However, with the complexity and novelty of this system, many participants have queries regarding the game. This article seeks to address the most common questions about Little Draw, from ticket purchasing to prize claiming, and everything in between.
Little Draw FAQ: All Your Questions Answered
What currencies does Little Draw accept?
All transactions with Little Draw are conducted in UAE Dirham (AED). However, you can use any Debit/Credit Card of your local currency – the transaction amount will be converted and deducted in AED.
How much does a Little Draw ticket cost?
There are four categories of tickets available for purchase, priced at AED 10, AED 20, AED 50, and AED 100. This makes Little Draw UAE’s most affordable raffle draw ticket with the easiest winning chances.
How many numbers do I need to match to win?
To win in Little Draw, you simply need to match 3 out of 3 numbers.
How frequently are the draws conducted?
The Rolling Ball draw is held live every Monday, Wednesday, and Friday, giving you multiple chances to win each week.
What payment methods are accepted by Little Draw?
For online purchases, Little Draw accepts both Debit and Credit Cards. Cash payments can be made through any of our registered sellers.
Can I get a refund for my ticket?
All tickets are non-refundable. In case of any technical issues, please reach out to customer service at [email protected].
I bought a ticket online but haven’t received a transaction confirmation or Tax invoice. What should I do?
You should receive an email confirmation as soon as your transaction is processed successfully. If you don’t see it in your inbox, please check your spam/junk mail. If the confirmation is still missing, please contact customer care at +971 4 33 9 8880 or write to customer service at [email protected].
There’s an error in my personal information on the ticket. How can I correct it?
If you notice an error in the information on your ticket before the draw, please contact customer service to correct it within 24 hours of purchasing the ticket.
I don’t reside in the UAE. Can I still participate in Little Draw?
Yes! Little Draw is open to participants worldwide. You can purchase an online ticket and participate in the draw from anywhere in the world.
How can I take part in the Little Draw?
You can easily join the fun by purchasing tickets either online through an account created on Little Draw website, or via any of registered vendors.
When will my winnings appear in my account?
After you strike it lucky in Little Draw, it generally takes around 2-3 business days for your winning points to be reflected in your account.
What if I forget my account password?
No worries, you can easily reset your password. However, to maintain security, it will require verification through an OTP or other verification method.
Could you explain the difference between ‘straight’, ‘reverse’ and ‘mix’?
In the Rolling Ball draw, if your chosen “my3Number” matches the lucky numbers drawn by the machine in the exact order from left to right, it’s considered a ‘straight’ win. If your numbers match but in the reverse order from right to left, it’s a ‘reverse’ win. And if your numbers match in any other order, it’s a ‘mix’ win.
What exactly is ‘my3Number’?
“my3Number” refers to the three numbers you select when purchasing and donating bottled water to participate in the draw. Each “my3Number” is assigned a raffle ID, which enters you into the raffle draw game for the grand prize of AED 1 million.
What are ‘Lucky3Numbers’?
‘Lucky3Numbers’ are the three balls that are drawn by the Draw Machine in each draw.
Can I use my winnings to purchase new tickets?
Absolutely! You are free to convert your winnings into new tickets for future draws.
How long does it take to withdraw my winnings?
Once you initiate a withdrawal, Little Draw takes about 3-4 business days to release the winning amount. Please note that any charges incurred for the withdrawal will be deducted from the winning amount.
How many lines can I purchase on each ticket?
You have the option to purchase up to 12 lines in each category, for a total of 48 lines in each purchase.
Where can I watch the Little Draw live streaming?
The excitement of Little Draw is broadcasted live on official Facebook, Instagram, Youtube, and Tik-Tok accounts. You can also follow it on our website.
What is the deadline for purchasing a ticket before the draw?
All tickets purchased 60 minutes or more before the draw are eligible for the upcoming draw. If a ticket is purchased less than 60 minutes before the draw, it will be considered for the next draw. Please note, the ticket purchase timing might change without prior notice subject to Dubai Government representative request.
I live outside the UAE. If I win, how do I receive the prize money?
If you live outside the UAE and win a prize, Little Draw will transfer your winnings via bank transfer. Please note that any charges incurred during this process will be deducted from the winning amount.
Are there age restrictions to participate in Little Draw?
Yes, you must be of legal age in the UAE or from your location during the purchase of the ticket.
Where can I find a complete list of winners?
The list of winners will be posted on the official website and social media platforms.
What should I do if I lose my ticket?
Please contact the customer service at +971 4 33 9 8880 or write to customer service at [email protected].
Someone claiming to be from Little Draw asked for my credit card and personal details. What should I do?
Little Draw or any of its affiliates will never ask for your credit card information. Beware of scams. In case of suspicion, please contact the customer service immediately.
Will any additional VAT be charged from my account?
The prices mentioned include VAT, so no additional payment for VAT is required.
What are the office hours of Little Draw?
Little Draw main office is open from 9am to 5pm.
How do I contact customer service?
You may contact customer service by emailing [email protected] or calling +971 4 33 9 8880.
Can I change my mobile number and email ID?
You can’t update your mobile number but you can change your email ID through OTP verification.
Can I buy tickets for multiple draws in advance?
Yes, you can purchase tickets for multiple draws in advance. This allows you to plan ahead and ensure your participation in the upcoming draws without any last-minute rush.
We hope this FAQ has answered all your questions about Little Draw. If you have further queries, don’t hesitate to contact Little Draw’s customer support team. Remember, your luck is just a draw away!